Support

We're here to help

Having trouble with one of our apps? We'd love to help you get things sorted out. Please reach out using the contact information below.

Contact Us

Frequently Asked Questions

How do I restore my purchases?

If you've previously purchased content and need to restore it on a new device, look for a "Restore Purchases" button in the app's settings or store section. Make sure you're signed into the same Apple ID used for the original purchase.

How do I request a refund?

All purchases are processed through the Apple App Store. To request a refund, please visit reportaproblem.apple.com or contact Apple Support directly.

How do I delete my account and data?

You can delete your account and all associated data from within the app's settings. Look for "Delete My Data" or a similar option. This action is permanent and cannot be undone. Your purchases can still be restored after deletion if you use the same Apple ID.

I found a bug. How do I report it?

We appreciate bug reports! Please email us at support@northlinestudio.app with a description of the issue, what you expected to happen, and any steps to reproduce the problem. Screenshots or screen recordings are very helpful.

Do you have a feature request form?

We love hearing ideas from our users! Send your feature suggestions to our support email and we'll add them to our list for consideration in future updates.

App-Specific Support

For help with a specific app, please include the app name in your email subject line so we can route your request to the right place.